Privacy Policy

Data Privacy Policy
In the following we provide information about the collection of personal data when using our website. Personal data is all data that can be personally attributed to you, for example name, address, email addresses.

Contents

1. Identity of the data controller
2. Information on the collection of personal data when you visit our website
3. Use of cookies
4. Types of cookies
5. How can cookies be prevented?
6. Information about the collection of personal data when contacting us by email or via the contact form
7. Information about the collection of personal data when making a booking through our website
8. Newsletter
9. Newsletter tracking
10. Use of Google Analytics
11. Use of Facebook Plugin
12. Google Adwords
13. Your rights as the affected person (data subject)

1. Identity of the data controller
Data controller pursuant to Art. 4(7) of the EU General Data Protection Regulation (GDPR) is

Catalan Holiday Homes SL
C. Pitagoras 65 Roses 17480,

Email: dpmanager@catalan-holiday-homes.com

+34 629783950

Data Protection Coordinator for Catalan Holiday Homes AG
Clive Robinson
dpmanager@catalan-holiday-homes.com

+34 618612302

2. Information on the collection of personal data when you visit our website
If you only use our website for informational purposes without providing us with any other information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect data that is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6(1)(1)(f) GDPR). This data includes:

  • IP address of the accessing computer
  • date and time of access
  • URL of the accessed page
  • status message about whether the access was successful
  • quantity of data transferred
  • the referrer URL from which the user came to the accessed page
  • HTTP user agent (device, operating system, browser)

3. Use of cookies
When you use our website, cookies are also stored on your computer, i.e. small text files which are stored on your hard disk and assigned to the browser you use, and through which certain information is sent to us as cookies. We use cookies to make our website more user friendly and effective (the legal basis for this is Art. 6(1)(f) GDPR).

4. Types of cookies
On our website we use transient cookies, such as session cookies, which store a session ID. With this, different requests of your browser can be assigned to the common session so that your computer can be recognized when you visit our website again. Session cookies and transient cookies are deleted when you close your browser or log out.

5. How can cookies be prevented? 
It is possible for you to prevent the acceptance of third party cookies or all cookies, for example, by making the appropriate settings in your browser. However, this may mean that you may not be able to use all the functions of our website.

6. Information about the collection of personal data when contacting us by email or via the contact form
If you contact us by email or via the contact form on our website, the data provided by you (email address, or, if applicable, your first and last name, your telephone number or other data) provided by you will be processed by us to answer your questions (the legal basis for this is Art. 6(1)(1)(b) GDPR or Art. 6(1)(1)(f) GDPR). We delete the data arising in connection with the establishment of contact after the storage is no longer necessary, or we limit the processing, if legal storage obligations exist.

7. Information about the collection of personal data when making a booking through our website
(1) If you wish to book a holiday home or apartment through our website, you must provide the following information: Your name, your address, your email address, your telephone number. The provision of further information is voluntary. Pursuant to Art. 6(1)(b) GDPR, the processing of your data is necessary for the fulfilment of a contract with us or for the implementation of pre-contractual measures, as we cannot conclude the contract or carry out pre-contractual measures without these.
(2) Due to commercial and tax regulations, we are obliged to store your address, payment, and order data for a period of ten years. However, we limit the processing after two years, i.e. your data will only be used to comply with legal storage obligations.
(3) The connection is encrypted using TLS technology to prevent unauthorized access to your personal data.

8. Newsletter
(1) We may also process the data you provide when concluding a contract in order to inform you about other interesting products in our portfolio or to send you emails containing technical information. Of course, you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can notify us about your objection to advertising using the following contact information: Catalan Holiday Homes SL, C. Pitagoras 65 Roses 17480, Email: dpmanager@catalan-holiday-homes.com, Tel: +34 629783950

(2) On our website we may offer you the opportunity to register for our newsletter. We use the data provided in this context to inform you about other interesting products / services from our offer (the legal basis for this is then Art. 6(1)(1)(a) GDPR).
If we process your data on the basis of your consent, you can revoke this consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent before the revocation. If you wish to revoke your consent, please use the following contact information: Catalan Holiday Homes SL, C. Pitagoras 65 Roses 17480, Email: dpmanager@catalan-holiday-homes.com, Tel: +34 629783950

9. Newsletter tracking
When sending newsletters, we use so called web beacons or tracking pixels. A web beacon or tracking pixel is a single pixel image file embedded in the newsletter and displayed to you from a remote server when you open the newsletter. We use these to evaluate your user behaviour (the legal basis for this is Art. 6(1)(1)(a) GDPR). To this end, the data mentioned in the “Information about the collection of personal data when visiting our website” section and the following information are linked to your email address and an individual ID: (i) confirmation that the email has been opened; (ii) timestamp; (iii) links that have been clicked; (iv) content that has been viewed. This data is used to create a user profile and to better tailor the newsletter to your interests. This helps us to better understand the extent to which our offers are of interest to you. We record when you read our newsletter and which links you click on. This data is also linked to your activities on our website.
The information collected in this way is stored by us as long as you have subscribed to the newsletter. As soon as you log out, the data is stored statistically and anonymously.You have the possibility to object to this tracking at any time. You can inform us about your objection using the following contact data: Catalan Holiday Homes SL, C. Pitagoras 65 Roses 17480, Email: dpmanager@catalan-holiday-homes.com, Tel: +34 629783950

10. Use of Google Analytics
(1) On our website, we use the web analytics service Google Analytics of Google Inc. (“Google”). Google Analytics uses cookies, which enables an analysis of your use of the website. We are interested in analysing our website, improving it regularly, and making it more interesting for you (the legal basis for this is Art. 6(1)(1)(f) GDPR).
(2) The information generated in this way is regularly transmitted to a Google server in the USA and stored there. Google is compliant with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
(3) We have commissioned Google to evaluate the information thus obtained about your use of our website in order to compile reports about website activities and to provide us with further services connected with the use of the website and the internet. However, the IP address transmitted by your browser is not merged with other Google data.
(4) If you wish to prevent cookies from being stored, you can do so by making the appropriate settings in your browser. However, this can result in not all functions of our website being fully usable. In addition, you can prevent Google from collecting and processing data relating to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
(5) This website uses Google Analytics with the extension “_anonymizeIp()”, which shortens the processing of IP addresses. In this way a personal relationship can be excluded. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.
(6) Information about Google can be found at: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
User conditions: http://www.google.com/analytics/terms/de.html / Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html / Privacy Policy: http://www.google.de/intl/de/policies/privacy.

11. Use of Facebook Plugin
(1) We use social media plugins from Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA, on our website, giving you the opportunity to interact with Facebook and other users. This helps us to improve our offer and to make it more interesting for you as a user (the legal basis for this is Art. 6(1)(1)(f) GDPR).
(2) When using the plugin, we use the so called two click solution, so that in principle no personal data is initially passed on to Facebook. If you click the respective Facebook button (see Facebook logo) on our website and thereby activate it, you have the possibility to communicate directly with Facebook. In this case, Facebook will receive information regarding which (sub)page of our website you have accessed and, if applicable, shared or liked. Additionally, the data specified in Information about the collection of personal data when visiting our website is transmitted and stored in the USA; by activating the plugin, your personal data is forwarded to Facebook. According to Facebook, however, the IP address is made anonymous immediately after it is collected.
(3) The data collected about you will be stored by Facebook as user profiles and used for purposes of advertising, market research, and/or demand oriented design of the Facebook website. The evaluation takes place in particular (also for users who are not logged in) for the purpose of displaying demand oriented advertising and to inform other Facebook users about your activities on our website.
(4) You have the right to object to the creation of these user profiles, and you must contact Facebook to exercise this right.
(5) The data will also be passed on if you do not have a Facebook account or are not logged in there. However, if you are logged in, the information we collect will be directly associated with your Facebook account. For example, if you activate the button, then click and link to our website, Facebook stores this information about you in your user account and shares it publicly with your contacts. To avoid this attribution, we recommend that you log out of your Facebook account before activating the button.
(6) If you live outside the United States or Canada, the responsible party for personal data (data controller) is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Further information on the processing of your data, the purpose and scope of data collection by Facebook, and your rights, as well as settings options for protecting your privacy, are available using the links provided below:
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA http://www.facebook.com/policy.php;
Further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications as well as http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook is compliant with the EU-US-Privacy-Shield, https://www.privacyshield.gov/EU-US-Framework.

12. Google Adwords
(1) We use Google Adwords to draw attention to our offers on external websites and can thus determine how successful our individual advertising measures are. Our legitimate interest in this is to make our website more interesting for you and to show you interesting advertising. Furthermore, we would like to calculate our advertising costs (the legal basis for the processing of your data is Art. 6(1)(f) GDPR).
(2) Google Adwords are delivered via ad servers. Here, ad server cookies are used to measure certain parameters for measuring success, such as the insertion of ads or clicks by users. If you access our website via a Google ad, Google Adwords stores a conversion cookie with limited validity (30 days) on your PC, which is not used to identify you personally. The following analysis values are usually stored with this cookie: Unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post view conversions), and opt-out information (flag that the user no longer wishes to be addressed).
(3) Google can recognize your browser with the help of the cookie. So if the cookie hasn’t expired, Google and we can recognize that you clicked an ad and were directed to our site and whether you generated any revenue. However, it is not possible for us to identify you as a user. We only receive a statistical evaluation from Google to check the effectiveness of the advertising measures used.
(4) Due to the marketing tool used, personal data is transferred to Google in the United States of America and stored there each time you visit our website. These include, for example, the websites you visit and your IP address. Google may share this personal information with third parties. Addditionally, if you are registered with a Google service, Google can attribute your visit to your account.
(5) If you want to prevent this, you can do so in various ways:
a) Suppression of third party cookies via a setting in your browser
b) Blocking cookies from the domains www.googleadservices.com and https://www.google.de/settings/ads, whereby this setting will be deleted if you delete your cookies;
c) by deactivating the interest based ads of the providers that are part of the “About Ads” self-regulation campaign via the link http://www.aboutads.info/choices, this setting being deleted if you delete your cookies;
d) by permanent deactivation in your browsers: http://www.google.com/settings/ads/plugin.
(6) Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Google is compliant with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

13. Your rights as the affected person (data subject):
You have the following rights in relation to the personal data concerning you:

  • You can ask us to confirm whether we process personal data about you and if this is the case, you have a right to obtain information about this personal data and about the information listed in Art. 15 GDPR in detail.
  • According to Article 16 GDPR, you have the right to demand immediate correction of incorrect personal data concerning you and, if necessary, the completion of incomplete personal data
  • You have the right to request us to delete personal data relating to you without delay, provided that one of the reasons listed in Art. 17 GDPR applies in detail
  • You have the right to request that processing be restricted if one of the conditions set out in Art. 18 GDPR is met
  • If the requirements of Art. 20 GDPR are fulfilled, you have the right to request data transmission.
  • According to Art. 21 GDPR, you have a right to object to the processing, which is based on Art. 6(1)(1)(f) GDPR. Processing is based on Art. 6(1)(1)(f) GDPR if, for example, processing is not necessary to fulfil a contract but is based on a balancing of interests.
  • If we process your data on the basis of consent you have given us, you can revoke this consent at any time. This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation, i.e. the revocation only influences the legality of the processing of your personal data after it has been declared to us.
  • You also have the right of appeal to a supervisory authority if you believe that the processing of personal data concerning you violates the GDPR (Art. 77 GDPR). You may exercise this right before a supervisory authority in the Member State where you are staying, working, or where the suspected violation has occurred.